Wednesday, April 20, 2011

IT training

I tend to complain about training and how bad most IT departments are at it. Well we had a cool session today on Visio 2010. Our  Microsoft team recomended a local company called "Tips and Technologies" to do a 90 minute training class.

I didn't think we would have that much demand but I thought :hey if we can fill a room with 8 or 10 people why not right?" So we chatted it on salesforce and actually got over 100 responses asking to take the class. Now we only have 400 visio users so that clearly showed a huge pent up demand. We did provide breakfast and lunch but still that's a lot of people. 75 showed up for the class, which again is pretty good. 40 on sirte and 35 on web conference.

The training was great. Pretty fast paced, which was good. I've been to some classes where we spend 10 minutes learning to hit ctrl-p to print. I wasn't bored and learned a ton of cool tips.

I talked to Matt Roderman, the instructor and CEO of the company, and he has a great business model. The classes are $995, paid for by a credit card. No long drawn out statement of work, kegal contract etc and it's guaranteed. If the evaluations don't rate the trainer at least a 7.5 out of 10, you don't pay.  Even better you can have as many people in the class as you want.

We're already planning the next round f training to use him for. If, like me, you want to do a better job educating users on the software you probably pay millions of dollars for, check out


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